Terms and Conditions

Welcome to Artfull Experiences! By using our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Booking and Payment:

    • In order to secure the booking full payments is required.
    • Full payment is due before the start of the tour.

2. Cancellations and Refunds:

    • Cancellations made more than 48 hours before the tour will receive full refund.
    • Cancellations made within 48 hours of the tour may result in a partial refund or credit, subject to our discretion.
    • No-shows will not be eligible for refunds.

3. Tour Modifications:

    • If you need to change your booking, please contact us at least 24 hours in advance. We will do our best to accommodate changes.
    • We reserve the right to modify or cancel a tour due to unforeseen circumstances. In such cases, a full refund or rescheduling options will be offered.

4. Maximum Group Size:

    • The maximum group size for each tour is 15 people.

5. Entrance Fees:

    • Our tour prices do not include museum entrance fees. These fees are separate and depend on group size and any applicable discounts.

6. Personal Conduct:

    • We expect all participants to behave respectfully towards the guide, other guests, museum staff, and the artworks.
    • Any disruptive or disrespectful behavior may result in the immediate termination of the tour without a refund.

7. Liability:

    • While we take every precaution to ensure a safe and enjoyable experience, we are not responsible for any loss, damage, or injury sustained during the tour.
    • Participants are responsible for their personal belongings.

8. Photography and Content:

    • Any content provided on our website or during the tour is protected by copyright and may not be reproduced without permission.

9. Privacy:

    • Your personal information will be handled in accordance with our Privacy Policy.

10. Changes to Terms and Conditions:

    • We reserve the right to modify these terms and conditions at any time. Changes will be effective upon posting on our website.

By booking a tour with Artfull Experiences, you acknowledge and agree to these terms and conditions. If you have any questions or concerns, please don’t hesitate to contact us.

Last updated: September 2023