Terms and Conditions
Welcome to Artfull Experiences! By using our services, you agree to comply with the following terms and conditions. Please read them carefully.
1. Booking and Payment:
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- In order to secure the booking full payments is required.
- Full payment is due before the start of the tour.
2. Cancellations and Refunds:
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- Cancellations made more than 48 hours before the tour will receive full refund.
- Cancellations made within 48 hours of the tour may result in a partial refund or credit, subject to our discretion.
- No-shows will not be eligible for refunds.
3. Tour Modifications:
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- If you need to change your booking, please contact us at least 24 hours in advance. We will do our best to accommodate changes.
- We reserve the right to modify or cancel a tour due to unforeseen circumstances. In such cases, a full refund or rescheduling options will be offered.
4. Maximum Group Size:
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- The maximum group size for each tour is 15 people.
5. Entrance Fees:
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- Our tour prices do not include museum entrance fees. These fees are separate and depend on group size and any applicable discounts.
6. Personal Conduct:
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- We expect all participants to behave respectfully towards the guide, other guests, museum staff, and the artworks.
- Any disruptive or disrespectful behavior may result in the immediate termination of the tour without a refund.
7. Liability:
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- While we take every precaution to ensure a safe and enjoyable experience, we are not responsible for any loss, damage, or injury sustained during the tour.
- Participants are responsible for their personal belongings.
8. Photography and Content:
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- Any content provided on our website or during the tour is protected by copyright and may not be reproduced without permission.
9. Privacy:
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- Your personal information will be handled in accordance with our Privacy Policy.
10. Changes to Terms and Conditions:
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- We reserve the right to modify these terms and conditions at any time. Changes will be effective upon posting on our website.
By booking a tour with Artfull Experiences, you acknowledge and agree to these terms and conditions. If you have any questions or concerns, please don’t hesitate to contact us.
Last updated: September 2023